Upcoming Courses

The Command and Control 101 for Patrol Supervisors course provides enhanced training for patrol sergeants and aspiring sergeants on leadership skills and techniques needed for successful active critical incident management.

This is a 1-day course approved for 7 Minnesota POST credits.

Students will learn command and control strategies for before, during, and after a critical incident. Topics include tactical de-escalation, contact team development, span of control, and managing emotions during high-stress events. The course also strengthens skills in conducting roll calls and debriefs, improving officers’ ability to effectively handle critical situations.

Leadership is critical to the success of law enforcement, corrections, and security professionals. This training covers the fundamentals of leadership for first-line supervisors while offering valuable tools and insights for even the most experienced sergeants. Instruction combines lecture with group activities and tabletop exercises for practical application.

Course Objectives

• Apply leadership principles to active critical incident management

• Use tactical de-escalation strategies effectively

• Organize and deploy contact teams

• Maintain proper span of control during incidents

• Manage emotional responses before, during, and after events

• Conduct effective roll calls and debriefings

• Strengthen confidence in the patrol supervisor role

What to Bring

• Pen and paper/notebook

Featured Instructor

Troy Greene

Testimonials

“The instructor has more experience and tactical knowledge than any other instructor I’ve seen. This class gave me confidence and perspective needed to take on my new position as patrol supervisor.”
Sgt. Brian Boekhoff, Eagan Police Department

“The instructors are actual officers, and Troy Greene’s specialty is Incident Command. So very knowledgeable. What I liked most about the training was the scenarios and tabletop exercises, the index cards about the fears that we (the class) are all thinking the same things.”
Susan Schultz, Orono Police Department

“Troy brings a wealth of experience to the table. Great stories and examples. What I liked most about the course was how practical this was to the job. Makes you think about calls you’ve been on or could encounter. Loved the table tops!”
Ben Rieke, Marshall Police Department

“If you had not introduced Troy as a Commander, I would not have guessed his position/title based on his presentation because during the class he caters to the officer/first level supervisor. Knowing he’s part of a large urban department’s command staff, but can relate to the lower level officer, shows his ability to instruct and relate to all levels of police.”
Sgt. Jake Heckert, Edina Police Department

“Troy definitely knows how to train. Knows his stuff. Very interesting, not boring—I would attend another training by Troy. My favorite part of the class was the scenarios on how to prepare—discussion about slowing down tactical engagement. Everything was great, I learned a lot.”

“The instructor was very engaging. Lots of firsthand knowledge and experience which is valuable in a training setting. Table tops can be daunting but these scenarios were structured in a way that was helpful without being too involved.”

“Very articulate. Draws from experience.”

“Extremely knowledgeable, passionate, and straightforward. My favorite part was being engaged all day and not bored.”

“Troy is very knowledgeable and shared his personal experience to get his point across. The discussions and table tops were helpful.”

“Spoke well and kept the class interesting. Felt like he wanted to be there. The best part of the course was the 1st and 2nd Sgt. duties outline and case law examples.”

“What I liked most about this course was the self-assessment. I have fears about being a new supervisor, and this gives me a new perspective! The instructor has hands-on knowledge of the topics discussed!”